Return And Shipping Policy

Non-customized items (pre-made designs, frames, bricks, accessories) — refund within 8 days of delivery, original condition, no restocking fee
Customized items — full refund any time before the order ships; not refundable after
Damaged, defective, or missing pieces — replaced or refunded regardless, including customized items, 14-day window
Refunds to original payment method, up to 10 business days
Returns to 1300 NE 161st St, North Miami Beach, FL 33162
Return shipping on the customer, except when the item arrived damaged or wrong